“We are one of the few countries in the world where our property agents are not regulated…You can commit a crime under the Estate Agency Act in the morning, effectively be struck off, and then open a lettings office in the afternoon, so we have anomalies.”
My guest today has one of the most impressive biographies I have ever read. With 45 years’ experience in the property industry Michael Stephen Day is a hugely influential figure in the sector.
Having held partner and director roles at AC Frost, Prudential and Connells, in 2003 he founded Integra Property Services, providing a range of business consulting, mentoring and training to the property industry.
He is also a director at teclet, an innovative and award-winning platform with CRM and sales products that enable letting agents to make money, save costs and improve service, and Coadjute, which uses blockchain technology to join up existing systems.
We talk about how Michael helps agents and professionals in the property sphere with his no-nonsense approach to time & business management and compliance.
“There is enough time in the day to achieve everything if you just set yourself up properly,” he says. “The biggest zapper of time is procrastination…You should never look at the same email twice – look at it, make a decision and move on.”
We also talk about:
- The four Ds of time management: Do, Diarise, Dump, Delegate
- The biggest compliance issues for property professionals today and how they are costing the industry millions each year.
- ROPA and the need for licensing and regulation in the property industry.
- How blockchain could revolutionise the conveyancing process.